WebAug 16, 2012 · my Cisco Unified Enterprise Attendant Console operator receives a call from an internal phone but when I attempt to transfer to another internal extension it rings on a CTI port and not the destination phone, full consult works ok. WebMar 31, 2024 · The Blind Transfer activity refers to a process wherein a contact is transferred to an external Dial Number (DN) through the IVR, without agent intervention. …
Feature Configuration Guide for Cisco Unified …
WebJul 8, 2024 · You can transfer non-voice tasks routed to Unified CCE from third-party multichannel applications that use the Task Routing APIs. Only blind transfer is supported. In this chapter, all blind transfer-in and transfer-out … Webtransfer-blind (voice register template) transfer-digit-collect transfer-mode transfer-park blocked transfer-pattern (telephony-service) transfer-pattern blocked transfer-system translate (ephone-dn) translate callback-number translate-outgoing (voice register pool) translation-profile translation-profile incoming orange county dui ptd
Reporting Concepts for Cisco Unified ICM/Contact Center …
WebA blind transfer routes a call to another party without spe... Jive is now GoTo Connect!This video demonstrates how to perform a blind transfer on a Cisco 8845. WebDec 28, 2015 · Press the (transfer) button or the Transfer soft key during a call. The caller is placed on hold. Enter the number to transfer the call to. In the next step, you will be placing a call to this recipient while the caller is still on hold. Press # or the Send soft key. To complete the transfer: Press the (transfer) button or the Transfer soft key. WebNov 23, 2024 · Receptionist Client Transfer a Call While on a call, you can transfer the call to another user by announcing it first (consulted transfer) or by completing the transfer without an announcement (blind transfer). Before you begin Access the Receptionist Client from the Calling User Portal. For steps on how to sign in, see Sign In to the … orange county eastern states 2022